a·gen·cy/`edʒənsɪ; ˈeɪdʒənsi/ n [C] 1 a business that arranges services for people 经办［销］处，代理，中介处: I got this job through an employment agency. 我通过职业介绍所找到了这份工作。 2 an international organization or government department that does a particular job 国际组织; 政府部门; 局; 处: the UN agency responsible for helping refugees 联合国难民事务处